O-Xchange Notes from the Field!

Tuesday, September 30, 2008

Accessing shared calendars via Outlook Web Access with Exchange 2007

Below are instructions on how to access shared calendars via OWA. Outlook Web parts is required to do this

Notes to keep in mind:
• User’s mailbox must be on Exchange 2007
• Owner must give the viewer at the least, a reviewer permission on the calendar• Internet Explorer 6 or 7 is the only browser supported

To open a specific calendar in Weekly view via Outlook Web Access:
1. Open a Web browser window.
2. Enter the URL for Outlook Web Access and add the following string to the end of the URL: /?cmd=contents&f=calendar&view=weekly.
3. Enter logon credentials, if you are prompted to do this.
For example, to open barb’s calendar in weekly view, see the link below:

you can change weekly to monthly, it will show monthly view of her calendar
If a user(viewer) opens his or her supervisor’s calendar from OWA regularly, this url can be bookmarked to avoid typing this url

Monday, September 29, 2008

outlook 2007 user could not get free busy data information neither in online nor cache mode.

outlook 2007 user could not get free busy data information neither in online nor cache mode.

These 2 methods below resolved this issue. Try any
1. Re-created outlook profile for user and problem was fixed
OR
1. Exchange Admin moved the mailbox to new storage group and possible was resolved

Friday, September 26, 2008

admin moves user from exch2003 to 2007. mailbox is identified as legacy in the console

synopsis: 
user(admin) moves a user from exchange 2003 to exchange 2007 using exchange 2007 console, the moved mailbox shows up as legacy mailbox and user is not able to login

Error:
Although the mailbox was moved to the target Exchange server, an error occurred while the policies were being applied. Proxy address policies, Unified Messaging settings, managed content settings, and Exchange ActiveSync settings may not be set correctly. Active Directory operation failed on server. This error is not retriable. Additional information: Insufficient access rights to perform the operation.

resolution:
Using powershell, run
set-mailbox alias -applymandatoryproperties
user will now be able to logon

Friday, September 19, 2008

Convert resource mailbox to shared mailbox using pshell command

Convert resource mailbox to shared mailbox using this pshell command:
set-mailbox pep-employees -Type:Shared
The purpose of the share parameter is to create a mailbox that is accessed by other users, a general mailbox.
In Exchange 2003 and Exchange 2000, you had to use shared mailboxes to represent resources.
When you move these mailboxes to Exchange 2007, they will be Exchange 2007 shared mailboxes.
You must convert them from Exchange 2007 shared mailboxes to Exchange 2007 resource mailboxes so that they will have all the properties of Exchange 2007 resource mailboxes.
To use the Exchange Management Shell to convert a mailbox
To convert a shared mailbox to a resource mailbox, run the following command:
Set-Mailbox ConfRoom1 -Type Room
You can use the following values for the Type parameter:
Regular
Room
Equipment
Shared

Grant "send on behalf" permission to a mailbox to a security group using powershell

Grant "send on behalf" permission to a mailbox to a security group using powershell
set-mailbox "user" -GrantSendOnBehalfTo "securitygroup"

To grant "Send on Behalf Of" permissions to all users on a distribution list

To grant "Send on Behalf Of" permissions to all users on a distribution list:
1.In Outlook, log on to the mailbox to which you want to give access.
2.On the Tools menu, click Options.
3.On the Delegates tab, click Add.
4.Click the distribution list to which you want to grant "Send on Behalf Of" permissions, click Add, and then click OK.
5.Choose the delegate permissions that you want, and then set Inbox to Author or Editor for "Send On Behalf Of" permissions.
6.Click OK, and then click OK.

Wednesday, September 10, 2008

Monday, September 8, 2008

User cannot login to mailbox due to incorrect and dual primary SMTP addresses

Issue:
User could not login to mailbox. Discovered that user had incorrect and dual primary SMTP addresses. Deleting the extra primary SMTP address was not possible via Exchange mgmt console or ADUC

Resolution:
From ADUC, admin renamed the primary smtp addresses to match. By doing that, Exchange reverted to just one primary smtp. User was able to login afterwards

Thursday, September 4, 2008

Emails stuck in outbox

User reported emails not being sent as stuck in the outbox
Instructed user to close and exit outlook, re-open Outlook
press F9 key to (send and receive all).
This fixed the problem.