O-Xchange Notes from the Field!

Tuesday, August 25, 2009

Outlook hides when minimized

Issue: user reported Outlook hides when she minimized Outlook and couldn't find it anywhere on the taskbar
 
 
Resolution:   Right Click on the Outlook Icon on the taskbar, Uncheck hide when minimized

Unread emails appear as read in Outlook

Issue: Customer reports that unread emails appear as read in Outlook
 
Software: Outlook 2007
 
Resolution:
 
Go to Menu bar,
Click Tools | Options | Other tab.
Click Reading P
ane. Deselct mark items as read when selection changes

Wednesday, August 12, 2009

Configuring Apple MacMail for secure IMAP

Macmail can be used to connect remotely to MS Exchange server 2007 or Exchange 2010 using secure imap protocol.
 
Use the following recommended settings to configure MACMAIL if your server is Exchange 2007
 
Account type: IMAP
 
Email address: your email address
 
Full name: your full name
 
Incoming Mail Server: imap.domain.com
 
Username: username
 
Password: your domain password
 
Port: 993 (check use SSL)
 
Outgoing Mail Server(SMTP): smtp.domain.com
  
Authentication: Password
 
Use the following recommended settings to configure MACMAIL if your server is Exchange 2010
 
Account type: IMAP
 
Email address: your email address
 
Full name: your full name
 
Incoming Mail Server: imap.domain.com; Port: 993 (use SSL)
 
Username: username
 
Password: your domain password
 
Outgoing Mail Server(SMTP): smtp.domain.com, Use port 25 or 587. Note that using port 587 requires authentication information
 
Authentication: Password