O-Xchange Notes from the Field!

Wednesday, April 28, 2010

How to renew self-signed certificate on Exchange 2k7 server

To renew a self-signed certificate, use this pshell command:
 
Get-ExchangeCertificate -Thumbprint 67455EECD51C972C2DFDAE56CF927B8851C73048 | New-ExchangeCertificate

To remove the old certificate use this command
Remove-ExchangeCertificate with the thumbprint value of the old certificate for eg:

Remove-ExchangeCertificate -Thumbprint  E3ED4FE364679696969AF93148A024669AE4CF4E

Monday, April 26, 2010

Configuring Address Book for MAC Snow Leopard

Configuring Address Book for MAC Snow Leopard
 In Snow Leopard, Mac-Mail, Address Book and i-cal now uses web services to connect to Exchange server 2007. This is more reliable and robust.
Follow these steps to configure your MAC Address Book to use the Global Address List in Exchange server 2007
 
1. Launch Address Book
2. Click on Address book, preferences, Accounts
3. Click on +Sign to add an account.
4. For Account type, Choose Exchange 2007
5. Type your full name, primary email address, and password
6. Type your username
7. Click next. Ensure your account information is correcty displayed in Account summary. Also check the boxes next to Mail and iCal calendars if you haven't configured those aleady.
8. Click on create
9. Open new mail window and confirm entries are showing up in the gloabol address book
 

Monday, April 19, 2010

Track messages with message id

Message tracking is easier and faster with message id. This message can be retrieved from Ironport. So if you can get message id from Ironport, hand-off server name and time, the search will go better and quicker. While in Exchange powershell, use the command below to find the message status and export to CSV file.
 
 
get-messagetrackinglog -Server "ServerName" -MessageID "<BE2BA0B06D1DF24AA8FBE8319637DC3F051EB07205@MAIL1.TEST.org>" -Start "4/12/2010 1:06:0
0 PM" -End "4/12/2010 1:26:00 PM" | export-csv c:\april.csv

Thursday, April 15, 2010

user gets error code BE-326B trying to login Webmail

Issue: customer called and complained getting error code BE-326B
trying to login to webmail via https://OWAExternalURL/owa
 
synopsis: This error is security related. Customer is likely logged in from multiple systems/browsers. In trying to login again, the siteminder detects multiple IP addresses for the sasme login. That triggers a security alert whichi gives the BE-326B error.
 
 
resolution: Inform user to close browser and open it again. That resolves the issue

Tuesday, April 13, 2010

Large Textfile viewer

Notepad isn't built for large text files. To open large log files, I recommend using: http://www.swiftgear.com/ltfviewer/features.html

Thursday, April 8, 2010

How to upgrade Entourage to Web services edition

THe link below will take you to download entourage web services edition for Entourage 2008. It's a free upgrade from Microsoft and will be required to use Exchange server 2010
 
It uses web services instead of webdav to retrieve your emails, calendar, etc
 
 
Prior to installing the web services update, ensure that you download and apply this update: Office 2008 for MAC 12.2.8 update
 
 
In summary,
 
step 1: Ensure your mac OS is Snow leopard with all the updates
 
step 2: Apply Office for MAC 12.2.8 update. Link is given above
 
Step 3. Apply Web services update for Entourage
 
Step 4. After installation, launch entourage. Say yes to import your identity from old entourage.

Monday, April 5, 2010

unable to upgrade exchange 2007 SP1 to SP2

error message:
exchange 2007 sp2 setup previously failed while performing the action install.you cannot resume setup by performing the action buildtobuild upgrade
Resolution:
Go through the following registry keys and delete all the "Watermark" and "Action" items. The install will proceed successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\v8.0\AdminTools
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\v8.0\ClientAccessRole
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\v8.0\HubTransportRole
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\v8.0\MailboxRole
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\v8.0\UnifiedMessagingRole
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\v8.0\ClusteredMailboxServer

Thursday, April 1, 2010

spell checker not working in Outlook 2007

Issue: Customer called and reported that Outlook 2007 does not do spell check, even though spell checking is enabled
 
Resolution:
 
while in Outlook 2007, click on Tools, Trust center
Click on Add-ins
At the bottom of window, where it say Manage, change it to Disabled items and click Go
 
If you see "spellcheck-en" enable it
 
Exit and try typing in a new mail to test the spell check