Customer can't connect with Outlook Anywhere

Issue: Customer can't connect with Outlook Anywhere from home without VPN
 
Synopsis: Customer was running Outlook 2007 with SP2. All the settings were right
 
Resolution: had TMG folks run URL test for the mobile 2010 CAS farm and found 3 EB servers that failed on OAB and RPC urls. The 3 servers were removed from the pool and problem was resolved