Error moving user to Office 365 (onboarding)

January 06, 2014

Error moving user to Office 365 (onboarding)

"The user doesn't have a matching SMTP address with target destination domain"

User has a mailbox on prem and need to be onboarded to Office 365

Resolution: Run dirsync and ensure user is fully synced. The mailbox on prem must have corresponding mail user in Office 365. Move was successful after dirsync

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Error moving user to Office 365 (onboarding)

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Error moving user to Office 365 (onboarding)