O-Xchange Notes from the Field!

Tuesday, May 31, 2011

Configuring Outlook 2011 for the MAC

Important notes:

Outlook 2011 is available with the Office 2011 suite for the Mac. Customers are advised to use either Outlook 2011 or Entourage 2008(web services edition) to connect to Exchange server. Prior versions of Entourage will not work with Exchange server 2010.
You must use the ExternalURL for EWS  as your server address. Entourage 2008(web services) will need to do manual configuration, not autodiscovery. MAC laptop users running Outlook 2011, who use their laptop internally or remotely with VPN, may see their server configuration changed automatically.
This is working as designed. Outlook 2011 will do autodiscovery whenever it’s connected directly to the internal network. Your office may not have autodiscovery enabled remotely due to security reasons. To work around this, please use VPN remotely to access your emails via outlook. If you can’t use VPN, you will need to ensure your server setting is set to the ExternalURL for EWS.
 Configuring Outlook 2011 for the MAC

PART A: Configuration with Autodiscovery (for mailboxes on Exchange 2010 server)

1.       Launch Outlook 2011.
2.       On the "Welcome to Outlook for Mac" screen, select "Make Outlook the default application for e-mail, calendar, and contacts", if you wish.
3.       Click Add Account.
4.       Click Exchange Account.
5.       In the E-Mail Address:  field; type your alias (e.g.user@domain.com).
6.       In the Authentication area, for Method, choose User name and Password.
7.       In the User name field, type domain\username
8.       In the Password field, type your password.
9.       Select the "Configure automatically" checkbox. This will configure Outlook 2011 using autodiscovery. For this to work, you will need to be connected internally to your office network.
10.    Click Add Account.
11.    Close the Accounts window.  Outlook 2011 is now configured.

PART B: Manual Configuration (for mailboxes on Exchange 2010 server)

1.       When you start Outlook for the first time, will get a welcome window that will allow you to add an account or import your account. Click Add...
On the Accounts screen, choose Exchange Account.  Fill out the following data in the account information window:
  • Email Address: Your email address
  • Authentication Method: Username and Password
  • Username: domain\username
  • Password: Your Active Directory Password
2.       Click Add Account. Outlook will ask for a server name. ​Enter the ActiveSync Server name and click Add Account again  (mail.domain.com).
§  Click on the Advanced Button.
§  Use ssl to connect box must be checked

3.       Under the directory service, enter the following information:
Server: the domain name
Log in with my exchange account credentials: Checked
Your Outlook client should be configured. Click OK then close the Accounts window. Outlook should begin synchronizing your mail, contacts, and calendar.

 Configuring Outlook 2011(MAC) for customers with mailboxes on Exchange 2007

Part A: Manual Configuration steps
See PART B: Manual Configuration (for mailboxes on Exchange 2010 server)
The Same configuration steps apply.

Manual configuration of Entourage 2008  web services

1.       Open Entourage and navigate to Entourage, Account settings menu
2.       Select New, choose Exchange
3.       In the new window, type the primary email address for your Exchange account and select the right arrow.
4.       Entourage will attempt to determine settings for the new Exchange account automatically. This may not work for you. You may get the message “account setup incomplete. Entourage cannot automatically setup the account. Proceed to step 5
5.       Choose Configure Account Manually. Give your account a descriptive name. Under personal information, type your email address
6.       Under Authentication, Account id: must be your active directory user id, Domain: <domain name>, password: your Active directory password
7.       Click on the advanced tab. Under server information, type in exchange server.
8.       Check the box for “this server requires a secure connection (SSL)
9.       LDAP server setting is optional, but you can use domain as the setting
10. Under the Entourage menu, select Preferences and then Compose. Ensure that‘ Automatically    check names when sending messages' is enabled. Note: This checkbox is unchecked by default.

Thursday, May 26, 2011

Monday, May 23, 2011

Thursday, May 19, 2011

Upgrading Entourage to Web services edition

THe link below will take you to download entourage web services edition for Entourage 2008. It's a free upgrade from Microsoft and will be required to use Exchange server 2010
It uses web services instead of webdav to retrieve your emails, calendar, etc
Prior to installing the web services update, ensure that you download and apply this update: Office 2008 for MAC 12.2.8 update
In summary,
step 1: Ensure your mac OS is Snow leopard with all the updates
step 2: Apply Office for MAC 12.2.8 update. Link is given above
Step 3. Apply Web services update for Entourage
Step 4. After installation, launch entourage. Say yes to import your identity from old entourage.

Friday, May 13, 2011

Open another user's mailbox in OWA 2010

Open another user's mailbox in OWA 2010
You may need to open another user's mailbox in OWA for several reasons. Assuming you want to access another user's mailbox who just left the company and set up out of office replies, you can do so via OWA. Note: you must be given full access permissions by the administrator before you can proceed with this.
 1. login to OWA using your own mailbox email address and password. 
2.Click on your name in the upper right corner of the window
3. Type the user name of mailbox you wish to connect too. You can also type your username. 
4. At the upper right corner of the windows, click on options, click on create an inbox rule.
 5.Click on automatic replies. Check send automatic replies and choose desired date/time for out of office replies. Make sure to check Send automatic reply messages to senders outside my organization if you want users outside your organization to get replies.

6. Click on save and you are done !

re-seeding failed database copy in exchange 2010

re-seeding failed database copy in exchange 2010

How to Add a Signature in Outlook 2010

How to Add a Signature in Outlook 2010

Friday, May 6, 2011

Add Additional Mailbox to Outlook 2007

1: With Outlook 2007 open, Click ToolsAccount Settings
2:   Click Change
3: Click More Settings
4: Click Advanced Tab then Click Add
5: Type in name of additional / secondary mailbox and Click OK
Note: You must have at least READ access to new mailbox otherwise after adding, you will not be able to open new mailbox.  If you need help with this, ask your systems administrator
6: Verify new Mailbox is listed under “Open these additional mailboxes“  Click OK
7: Click Next
8: Click Finish
9: Click Close
That’s it! 

Tuesday, May 3, 2011

You do not have sufficient permissions. This operation can only be performed by a manager of the group

Issue/Error: You do not have sufficient permissions. This operation can only be performed by a manager of the group." error message when you try to change the "ManagedBy" attribute in an Exchange Server 2010 SP1 environment
Resolution: Install Update rollup 3 for SP1.

Reference: http://support.microsoft.com/kb/2487852

The script will not execute on the system

Issue: trying to run powershell script got this error " script is not digitally signed and will not execute on the system
By default Powershell restricts you from running "unsafe" scripts. Run the get-executionpolicy command to see what your system's level is at. To lower the restriction you can run Set-ExecutionPolicy and give it one of these as a parameter:
  • Restricted – No scripts can be run. Windows PowerShell can be used only in interactive mode.
  • AllSigned – Only scripts signed by a trusted publisher can be run.
  • RemoteSigned – Downloaded scripts must be signed by a trusted publisher before they can be run.
  • Unrestricted – No restrictions; all Windows PowerShell scripts can be run.