steps to create shared mailbox for customers

steps to create shared mailbox for customers. Note that ad accounts for shared mailboxes are disabled.

 

Customers can use shared mailboxes for shared calendaring.
customers should use sharepoint as the preferred method for for shared and collaborative calendaring.

 

use these steps below to create shared mailbox and assign full access to the owner

 

step 1 create new user mailbox with console or powershell

 

step 2 use powershell and type this command to convert mailbox to shared.set-mailbox pep-employees -Type:Shared

step 3  Assign full access to the owner using this command.

get-mailbox -id "ep-events" | add-mailboxpermission -user "ond1" -accessrights 'FullAccess'