spell checker not working in Outlook 2007

Issue: Customer called and reported that Outlook 2007 does not do spell check, even though spell checking is enabled
while in Outlook 2007, click on Tools, Trust center
Click on Add-ins
At the bottom of window, where it say Manage, change it to Disabled items and click Go
If you see "spellcheck-en" enable it
Exit and try typing in a new mail to test the spell check